If you’ve ever thought you might like to work in the Healthcare sector, did you know there is a wide variety of roles to consider including Care Assistant, Activities Coordinator, Housekeeping Assistant, Laundry Assistant and working on Reception in a care home?
To find out more, we spoke to Capita who provide a Traineeship which includes two level 1 qualifications and a work placement. They work closely with Bupa Care Services which is one of the UK’s largest care home providers with over 270 homes offering expert nursing, residential and respite care to more than 17,900 residents, along with homes specialising in dementia and other conditions.
Capita told us that Bupa are fully committed to employing a good number of young people from their training programme and so we asked a recent Capita student what it has been like for her in the last few months. Here’s what she told us …
I’m Bryony aged 19, and I completed a Capita Learning Academy Traineeship in February this year and was then successful in gaining employment with Bupa. I currently work as a Care Assistant on a specialist rehabilitation unit at a Bupa Care Home and before I joined the Capita Learning Academy I worked for an agency working in schools and nurseries.
What was it like on your Capita training?
You get four weeks in the classroom to achieve your Level 1 Certificate in Customer Service and Personal and Social Skills as well as support with your Maths and English if you need it. Then you’re on a work placement in a BUPA Care Home working 25 hours per week. They covered the cost of my travel, uniform and meals. Capita also gave me a reference and would support you with job searching if needed.
What did you do on your work placement?
When I was training with Capita, I went on a work placement as an Activities Coordinator which I really enjoyed, but I prefer the hands-on care work so I interviewed for a Care Assistant role.
What is your role with Bupa?
I work on the rehabilitation unit which is for elderly people that have been in hospital for things like broken hips or strokes. They stay on our unit and we work with them until they are well enough to return to their homes.
What is a typical day for you?
A typical day on the rehabilitation unit starts at 7am with a handover with the night nursing team. We work with the residents either on an individual basis or in twos or threes depending on their needs. I help to get residents up and give them their breakfast then I work with other care staff, Nurses and Physiotherapists to coordinate the daily activities. The Physiotherapists make decisions about when the residents are able to return to their homes and I assist them by passing on my observations and helping them to keep the residents active.
What would you recommend to a young person interested in healthcare?
I would recommend health & social to any young person looking for a career. Aspects of the job may seem uncomfortable at first, but my job gives you the privilege of having an impact on someone’s life and getting them back to where they want to be.
You can talk to the residents and get to know them, their stories and backgrounds. I also get to meet their families at visiting times which is lovely, passing on information in order to help them get back on their feet and back in their homes – it’s very rewarding.
What do you like most about the healthcare sector?
Working within a care home is an extremely rewarding place to be and being part of a team, whose main focus is to ensure that residents live longer, healthier, happier lives means you know in your heart that you’re making a real difference.
I mostly enjoy being with the residents as I get the opportunity to sit down and talk to them. Every shift is different and my colleagues are great and always there to help me. I work closely with the nurses and they are always there to help me if I need anything.
Where do you see yourself in five years’ time?
I would like to progress with Bupa and eventually become a Senior Care Assistant.
And finally …
Be calm, ask if you need help and don’t be afraid to ask any questions, there’s no such thing as a stupid question… And always wear comfortable shoes!
Thank you Bryony and Capita. @CapitaCareers
There’s more about what it’s like working in care in this Bupa Care Homes video – https://www.youtube.com/watch?v=5mkcG2WPiNw
And the latest Bupa Health Care opportunities on the Capita Traineeship here – https://www.careersnearhere.com/apprenticeships/entry/9913/
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